FAQ

Please be at the meeting point 15 min prior boarding VIP first, family with child and younger people.

4 -12 Yrs under 4 years not suitable to travel with a group.

We do not allow travel with group ski day tours and ski overnight because our coach is not suitable for the disabled and long-distance for pregnant.

  • No show no refunds on that day or change of date.
  • The best way to claim is to keep your APSE tax invoice and APSE ticket you can claim Travel insurance.
  • You should make sure your travel insurance covers all medical expenses for injury or illness, as well as theft of valuables, damage to baggage, and cancellations or interruptions to flight plans – Comprehensive Travel Insurance approx. $25 pp if you incl. winter sport approx. $105pp

Group more than 20 people please contact our hotline +61404 127058 hrs 24/7 Line, Viber, What-app, We-chat

During covid19 Please buy Travel insurance for cover.

Beware: After dropping the group off our coach will be Parking at Jindabyne hire, the locker is a good idea for keeping your belongings safe approx. the cost would be $20-$25 / per day

Please note: We can’t keep others waiting. If you are too late, we will have to leave you behind. Private transfers to Canberra could cost you as much as $1,000 per person.

APSE Tours strongly recommends you take out travel insurance:
Cover for cancellation costs of the insolvency of various travel service providers.
No Refunds will be given in the event of any delay subject to weather condition, Traffic on the road unseen the situations.
Any condition for which you have had surgery from the accident.
Loss or damage Ski & Snowboard. What so ever to on holiday?
Pay for your fare, Lift tickets if you cannot show up on that day condition apply.** Call Ski insurance 1300 884 508

 APSE Tours allocated seating  VIP boarding first extra $20 for returns trip family travel with children and older people the last group will be younger people. 

APSE TOURS takes no responsibility for snow conditions on the day of travel or the availability of the hiring equipment & Ski Lift pass 

We do allow them and consider them to be oversize items if space is available in the baggage area such items should be clean and appropriately packed so they don’t damage or dirty other passenger’s luggage.
You’ll be responsible for placing the item into the luggage area and retrieving it after the journey.
APSE is not responsible for damage to oversize items or items that are not placed in normal luggage or a carrying case.

20 people Minimum, Will be picked up at the Train station close to your place.

Snow gear, for example, ski jackets, snow gloves, eyewear, etc not included in packages.
Beginner Packages Limited Lift Access & Lesson Conditions Lift passes included in beginner’s packages have restricted lift access. Below are the lifts available for each snowfield.

Eating on the coach is permitted but, for the comfort of other passengers, we do not allow hot drinks or hot food as the odor quickly spreads throughout the coach. Non-alcoholic drinks are permitted but for safety purposes, no drinks in glass bottles are allowed on board. The consumption of alcohol is not permitted onboard the coach. We will ask you to leave on the spot once we find out you bring on the coach.

APSE Tours all tours will be in English commentary driver-guide some of the day tours will have a local guide on board.

Occasionally, events beyond our control may cause us to cancel or delay a departure. Eg. Snow/Ice. Cancellation for any reason will allow you to reschedule your trip at no charge to you full refunds can be requested within 15 Days before departure.

Bus breakdown everyone tries to do the best service on the tours.
We’ll also request your understanding in these trying and unpredictable times.

No problems. as long as you have a suitable ID, to enable our driver to check you off the manifest.

  • Vietnamese: Queentours +61 280 411 931
  • Indonesia: Bali Tim Holidays +61 2 4244 3124 WhatsApp
  • Thai +610404127058 ( 24/7 ) Line
  • call +61404127058 hrs 24/7 quotation in 24 hours 
  • email: info@apsetours.com
  • Line id vicky@apsetours.com
  • WhatsApp, Line, Viber

We will do the best customer service for the first-time experience in Snow let Travel with APSE Tours 24 years of travel experience.